General conditions

These general conditions regulate the use and access to the website or the Internet service that DIS-PER ALBERO, SLL (hereinafter “DIS-PER”) with registered address at 41 Can Gamundí street, of Palma de Mallorca, with tax identification number B57215089, registered in Palma de Mallorca, volume 2023, sheet 30, page PM-45512, makes it available to the users through the electronic address: whose “IP” address is:

By using this website, the User fully accepts these conditions and criteria which are permanently displayed on the website, the applicable version being that published and in force from time to time. The User is recommended to carefully read the conditions and instructions displayed in the web pages every time the said pages are accessed, and to regularly reload the content of the cache memory of User’s computer so that all information downloaded is fully updated.

These general conditions are subject to the specific conditions which govern each of the products and services which can be contracted via the web pages.


The chief objective of this website is to provide information regarding the company activities, products and services, enabling the possibility to obtain an e-mail service on the Internet and make the queries and requests for information.

User: Conditions of use

The User undertakes to use the content and services of this website in a suitable, proper and legal manner. The following are strictly prohibited: illegal, illicit activities or those not carried out in good faith and contrary to law and order; and in general all and any conduct which violates or are conducive to or may violate the respect for human dignity, and the principle of non-discrimination for reasons of race. sex, religion, opinion, nationality or any other personal or social circumstance; those which are contrary to public health, consumers or users, or the protection of youth and children. Likewise, it is prohibited any activity aimed to impersonate any person or entity, or interfering, violating, altering or disconnecting the system, servers, networks or contents, as well as, breaching any connection requirements.

The company reserves the right to ban any user of this service without prior notice, and to adopt as many measures as it deems appropriate at each moment, in order to prevent the conducts and activities mentioned above.

Intellectual or Industrial Property

Express notice is given that all the elements of this website are subject to intellectual or industrial property rights. The content, source codes, form, design and names of the products, applications, tools, pages, brands, commercial names, logotypes, and graphics, including the copyright, are the property of, have been assigned to or are under license to Dis-per, and therefore the authorship and right of use in all the extension of the term and in any form are protected by the applicable commercial code and criminal law. Any infringement of the same, in addition to the appropriate monetary liabilities, will constitute an illicit or criminal activity.

For this reason, the User shall refrain from reproducing, adapting, combining or integrating into other applications, arranging or otherwise handling or transforming, as well as any other way of publicly communicating or distributing, in relation with all the contents accessible via this website, unless by the express authorization of dis-per.

And even with Dis-per´s authorisation, the User shall refrain from doing it via any procedures other than those specified and provided for in the user website, which users may not, under any circumstance, download, copy print or transfer the contents to any other medium with any alternation or modification of the contents, in such a manner that it should omit, add, modify or in any way contradict the messages and information displayed and supplied via the website, as recorded on the system or in the computer records of dis-per.

Dis-per assigns no license or authorisation of use of any kind regarding its industrial or intellectual property rights or any right or property related to the website or content.

Sites which create hyperlinks to Dis-per´s pages shall not reproduce the said pages nor directly associate the link to any page of the Portal other than the home page. Likewise, no site shall use distinguishable sign, commercial name, signage, information or any other content belonging to the Portal, except the indication which forms part of the link itself. It shall in no way be implied that dis-per has authorised or intervened, takes responsibility for, participates in or has supervised the content of the page on which the hyperlink appears, nor even that dis-per agrees to the inclusion of this one, except by express authorization.

Privacy policy

By means of the different areas which form part of the website, the user may visit, obtain information, use a set of applications or tools and contract services.

All and any data provided by the user will be treated in absolute confidentiality. Both the entities responsible for the files and those persons who take part in any stage of this processing and the entities receiving them, with the authorisation given by the user, are subject to the strictest professional confidentiality.  They expressly undertake to implement the levels of protection and necessary measures of a technical and organisational nature in order to ensure the security of the personal data and avoid any alteration, improper use, loss, theft, processing or access in an unauthorised manner, either externally or internally within Dis-per´s own structure and personnel, taking into consideration the state of the technology, the nature of the data stored and the risks to which they are exposed, whether arising from human action or the physical and natural environment. It is also guaranteed that such data will be processed and recorded in files, programs, systems, equipment, premises and centres which meet the requisites and conditions of integrity and security set forth in law and valid at any time.

Notwithstanding the above, the User should be aware and is hereby expressly warned that security measures on the Internet are not foolproof.

a) Browsing:

Simple browsing on Dis-per´s website is free and does not require the user to register previously in order to do so.

The user is hereby expressly advised that Dis-per´s website uses cookies. These cookies are small data files which are created in the user’s computer and are associated solely to an anonymous user.
These cookies cannot read data from your hard disk nor read the cookie files created by other providers. Cookies can recognise users solely when they have registered, so as to avoid having to do it every time the user visits the site to access the areas of services exclusively reserved to them. Likewise they also provide information about the date and time the User last visited our website and the contents chosen in the browsing.
Users have the possibility to configure the browser for the fact to be warned of the reception of cookies on their hard disk, and for this purpose should refer to their browser’s instructions and manuals to enlarge upon this information.

b) Personal data:

When a user – a natural person- is required to register his personal data so as to be able to access, use or acquire a service provided via Dis-per´s website, he is expressly advised that the said data, together with any details originated during the execution of the service, are necessary for the development, control, management and execution of the services and products contracted and that the same ones will be incorporated into the “web contacts” registered at the Spanish agency of data protection. The introduction and registration of personal data by the user implies his acceptance and express authorisation to Dis-per for the gathering, incorporation to the respective files and the processing of these personal data, as well as for their conservation during the time stipulated in the applicable provisions.

Moreover, the user is advised that the registration of personal data provided at the time of subscribing or contracting products or services, and any other one provided during the relation, also implies voluntary acceptance of the user in relation to the processing of these personal data by Dis-per with the end to be segmented or categorised with the aim to maintain him up to date and send him information, offers or promotions of Dis-per´s products and services, to create profiles, or to perform analysis of proposals requested by the user.

The user’s authorisation for the processing and assignment described in the two previous sections is voluntary, and the user may, in the manner provided in the applicable regulations governing the protection of data in each current moment, revoke the authorisation here granted for the processing and assignment of personal data. In any case, the user will be able to exercise the rights of access, rectification, challenge, and cancellation, addressing in writing to the party responsible for the files, which is DIS-PER ALBERO, SLL to the registered offices in Palma de Mallorca, 41 Can Gamundí Sreet of industrial estate Son Oms  (postal code 07610) or through the e-mail address

Lastly, the user is advised that Dis-per´s web pages may offer access via links to other websites belonging to entities, companies, institutions or organisations unconnected to Dis-per. This company will not be responsible, in relation to the registration in the mentioned websites, of the user’s personal data.


Dis-per does not guarantee the user the availability, access or continuity of the connection to the website and the supply of information or any of the services available via same. Therefore, neither Dis-per nor any possible content provider will be liable in the event of interruptions of the service, delays, improper functioning, and generally any inconvenience originating from causes beyond Dis-pers or the provider’s control or arising from wrongful or unlawful actions on the part of the user or force majeure. Neither does Dis-per guarantee the usefulness, availability of results or infallibility of the contents provided via the website which in any case, are only of an informative and indicative nature. This information has been obtained from sources considered reasonably reliable, but should not be construed as infallible and should be compared with other sources before the user forms an opinion or makes a decision. Any opinion, measure, investment or any other type of action taken by the user shall be for the account and at the risk solely of the user.

Dis-per shall not be liable in any manner for the use by the user of the content of the website, and reserves the right to modify, replace, update, renew, prevent access, interrupt, block, temporarily suspend or definitively cancel any service, supply of information or any other content, either with regard to a specific user or in general.

Unless expressly provided otherwise in each case, Dis-per does not intervene, participate nor offer any guarantee with regard to the products or services offered by third party providers which are accessible via hyperlinks or banners.

Dis-per shall not be liable for any damage caused to the user’s equipment by possible computer viruses affecting the user as a result of browsing the website or any other resulting from browsing.
The user shall observe all the regulations, conditions and measures specified and provided in the website, in the section relating to “Security”.

DIS-PER´S, SLL Cookies policy

En DIS-PER ALBERO, SLL utilizamos cookies con el objetivo de prestar un mejor servicio y proporcionarte una mejor experiencia en tu navegación. Queremos informarte de manera clara y precisa sobre las cookies que utilizamos, detallando a continuación, qué es una cookie, para qué sirve, qué tipos de cookies utilizamos, cuales son su finalidad y como puedes configurarlas o deshabilitarlas si así lo deseas.

What is a cookie and what is it for?

A “cookie” is a small file stored in the user´s computer, tablet, smartphone or any other device with browsing information.

The set of “cookies” of all our users helps us to improve the quality of our website, enabling us to monitor which pages are useful, which are not and which are open to improvement.

Cookies are essential for Internet functioning, providing numerous advantages with respect to the interactive service provisions, making easier for you the navigation and usability of our website. Cookies are in no way harmful to your computer. In contrast, when they are active, they help us to identify and solve errors.

What kind of cookies do we use?


Own cookies (First-party cookies)

These are the ones sent to your computer from our own computers or domains and from which we provide the service you request us.

Third-party cookies

These are the ones sent to your computer from a computer or domain not managed by us, but by another collaborating entity. Like for example, those used by social networks, or by external content such as Google Maps.


Session cookies

They are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none of them remain recorded on the hard drive of your computer. The information obtained through these cookies, serves to analyze patterns of the web traffic. In the long term, this allows us to provide a better experience to improve the content and make its use easier.

Persistent cookies

They are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop operating after that date. Generally, we use these cookies to facilitate the purchase services and registration.


Technical cookies

These are the ones necessary for browsing and proper functioning of our website. They allow, for example, the traffic control and data communication, access to some parts of restricted access, make the purchase process of an order, use of security features, store content in order to spread videos or share content via social networks.

Personalisation cookies 

These are the ones allowing you to access to service with predefined characteristics according to a series of criteria features, such as language, type of browser through which you access the service, local settings where from you access the service, etc.

Analysis Cookies

These are the ones allowing us to quantify the number of users and thus perform the measurement and statistical analyses of the use by users of the services provided. Therefore your browsing is analyzed in our website in order to improve the product and service offerings.

Advertising Cookies

These are the ones enabling the management, in the most efficient way possible, of the publicity spaces that could be included on our website.

Behavioral Publicity Cookies

These cookies store information of users´ behavior obtained through continuous observation. Thanks to them, we can get to know the internet browsing habits and show you advertising related to your browsing profile.

Purpose for each one of the cookies used

Set out below, we explain the cookies used in our website and their purpose.


  • catAccCookiesIt is used to differentiate users who have accepted the dialog box of Cookies Policy
  • pll_language: This cookie is used to remember the last language visited.


  • _gaIt is used to differentiate between users and sessions. The cookie is created when loading the javascript library and there is no previous version of the _ga cookie. The cookie is updated each time you send data to Google Analytics.
  • _gat: It is used to differentiate between different tracking objects created in the session. The cookie is created when loading the javascript library and there is no previous version of the _gat cookie. The cookie is updated each time you send data to Google Analytics.
  • _guid: It’s a Google Analytics cookie and is used to distinguish users, has an expiration of 24-hours.

NOTE: This list shall be updated as quickly as possible to change the website services offered therein. However, occasionally during this update it may be that the list no longer includes one cookie, although it will always refer to cookies with identical purposes to those registered in the list.

How can you configure or disable your cookies?

You can allow, block or delete installed cookies on your computer by setting options of your Internet browser. If you do not allow the installation of cookies on your browser you may not be able to access to some of the services and your experience at our website can be less satisfying. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

Google Chrome

Mozilla Firefox

Internet Explorer


Safari for IOS (iPhone & iPad)

Chrome for Android


In DIS-PER ALBERO, SLL we never store personal data of our users, except for the IP address according to what is described above, unless you want to register voluntarily in order to make purchases of the products and services which we offer or to receive information about promotions and content of your interest.

When browsing and continuing on our website you are indicating to us that you consent to the use of the cookies set out above and the terms and conditions set out in the Cookies Policy.

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